Publications

2026

Articles Firms / Labor Standards / Paid Sick Leave

Beyond Borders: Does Firm-Level Exposure to State and Local Paid Sick Leave Mandates Lead to Policy Diffusion?

Journal of Policy Analysis and Management

Articles Firms / Gender / Inequality / Scheduling

Do Transgender and Non-Binary Workers in the Retail and Service Sectors Have Lower Quality Jobs than their Cisgender Counterparts?

Social Problems

2025

Research Briefs Firms / Scheduling / Technology

IKEA Self-Scheduling Intervention: Implementation and Impact Report

Shift Project Research Brief

Research Briefs Firms / Inequality / Job Quality

(Un)Supportive Workplaces: Experiences of Workplace Climate for Formerly Systems-Involved Young Workers

Shift Project Research Brief

Research Briefs Firms / Fissuring / Job Quality / Technology

Amazon Drives Low Wages: The Unraveling of Workplace Protections for Delivery Drivers

Shift Project Research Brief

Other Writing Firms / Fissuring / Job Quality / Technology

The Unraveling of Workplace Protections for Delivery Drivers: A Tale of 2 Workplace Models.

The Conversation

Articles Firms / Health / Job Quality

The Limits of Employer-Sponsored Health Insurance for Hourly Service-Sector Workers

JAMA Health Forum

2024

Articles Firms / Gender / Inequality / Wages

Between-Firm Sorting and Parenthood Wage Gaps in the US Service Sector

Journal of Marriage and Family

Research Briefs Firms / Scheduling / Technology

IKEA Self-Scheduling Intervention: Baseline Report

Shift Project Research Brief

2023

Articles Firms / Gender / Inequality / Wages

The Gender Wage Gap, Between-Firm Inequality, and Devaluation: Testing a New Hypothesis in the Service Sector

Work and Occupations

Research Briefs Firms / Labor Standards / Paid Sick Leave

Most Hourly Workers at Large Service Sector Firms Still Lack Paid Sick Leave

Shift Project Research Brief

2022

Research Briefs COVID-19 / Firms / Paid Sick Leave

Who Benefited from Expanded Paid Sick Leave Policies for Service Workers? And Who Didn’t?

Research Brief. Federal Reserve Bank of Boston

Research Briefs Firms / Wages

The Company Wage Tracker: Estimates of Wages at 66 Large Service Sector Employers

Shift Project Research Brief

Other Writing Firms / Wages

The Company Wage Tracker

Interactive Data Visualization

2021

Articles Firms / Paid Sick Leave

Olive Garden’s Expansion Of Paid Sick Leave During COVID-19 Reduced The Share Of Employees Working While Sick

Health Affairs

Research Briefs COVID-19 / Firms

Employee Vaccination Rates in the Retail Sector: Successes and Resistance

Shift Project Research Brief

2020

Articles Firms / Inequality / Scheduling

Race/Ethnic Gaps in Service-Sector Job Quality: Firm Sorting and Organizational Dynamics

American Sociological Review

Research Briefs COVID-19 / Firms / Job Quality

COVID-19 Safety Measures Update

Shift Project Research Brief

Research Briefs COVID-19 / Firms / Paid Sick Leave

Essential and Vulnerable: Service Sector Workers and Paid Sick Leave

Shift Project Research Brief

Other Writing COVID-19 / Firms / Paid Sick Leave

Essential and Unprotected: While CA Leads the Way, America’s Grocery, Retail and Food Service Workers Still Lack Paid Sick Leave Amid Pandemic

Sacramento Bee

Research Briefs COVID-19 / Firms / Paid Sick Leave

Estimates of Workers Who Lack Access to Paid Sick Leave at 91 Large Service Sector Employers

Shift Project Research Brief