Publications
2026
2025
Amazon Drives Low Wages: The Unraveling of Workplace Protections for Delivery Drivers
Shift Project Research Brief2024
Labor Market Pathways to Job Upgrading in the Service Sector: Evidence from the ‘Great Resignation’
Research in Social Stratification & MobilityCompliance and the Complaint Gap: Labor Standards Violations in the California Service Sector
Shift Project Research Brief2023
Why Are Young Workers Leaving Their Jobs?
Shift Project Research Brief2022
National Survey of Gig Workers Paints a Picture of Poor Working Conditions, Low Pay
Economic Policy Institute2021
Early Career Workers in the Service Sector
Shift Project/Annie E. Casey Foundation Research BriefInequalities at Work and the Toll of COVID-19
Health Affairs2020
COVID-19 Safety Measures Update
Shift Project Research BriefPrecarious and Unequal: Job Quality in the Bay Area
Taking Count Survey Report, Tipping Point CommunityPoverty, Precarity and Privilege in the Bay Area
Taking Count Survey Report, Tipping Point CommunityEssential Workers Should Be Treated with More Respect
San Francisco ChronicleEssential Changes Needed for Essential Workers: Job Quality for California’s Service Sectors
Shift Project/Irvine Foundation BriefEssential and Unprotected: COVID-19-related Health and Safety Procedures for Service-Sector Workers
Shift Project Research BriefClose to the Edge: Service Workers and Their Children at the Front Lines of a Crisis
William T. Grant Foundation Blog.