Publications
2026
What Do Workers Want and Need: Partisan Consensus on What it Takes to Make Ends Meet
Shift Project Research BriefHow Well is Fair Workweek Working? A Review of Existing Research
Shift Project Research Brief2025
2024
Compliance and the Complaint Gap: Labor Standards Violations in the California Service Sector
Shift Project Research Brief2023
Working in the Service Sector in Michigan
Shift Project Research BriefMost Hourly Workers at Large Service Sector Firms Still Lack Paid Sick Leave
Shift Project Research Brief2022
2021
Unstable, Unpredictable, and Insufficient: Work Scheduling in the Service Sector in New England
Research Brief. Federal Reserve Bank of BostonEvaluating the Impacts of the Seattle Secure Scheduling Ordinance
Proceedings of the National Academy of SciencesFrontline Workers Need Family Paid Leave to Survive
Portland Tribune2020
Working in the Service Sector in New Jersey
Shift Project Research BriefPaid Sick Leave in Washington State: Evidence on Employee Outcomes
American Journal of Public HealthEssential Changes Needed for Essential Workers: Job Quality for California’s Service Sectors
Shift Project/Irvine Foundation BriefPaid Sick Leave in Virginia: Evidence from the Shift Project
Shift Project Research Brief2019
The Evaluation of Seattle’s Secure Scheduling Ordinance: Year-1 Report
West Coast Poverty Center. Report to the City of SeattlePassing and Implementing Secure Scheduling in Seattle
Annie E. Casey and Joyce FoundationsWorking in the Service Sector in Boston
Shift Project Research Brief2018
Working in the Service Sector in Washington State
Shift Project Research BriefThe Evaluation of Seattle’s Secure Scheduling Ordinance: Baseline Report
West Coast Poverty Center. Report to the City of SeattleWorking in the Service Sector in Philadelphia
Testimony to the Philadelphia, PA City CouncilWorking in the Service Sector in Connecticut
Shift Project Research BriefHow Unpredictable Work Scheduling Hurts Retail Workers – and What Might Change
Scholars Strategy Network: Key FindingsWorking in the Service Sector in Philadelphia
Shift Project Research Brief